Terms & Conditions

Last updated: July 2026

Making a booking

When you book an appointment through this platform, you're entering into an agreement directly with that business — we (Bizlivo) provide the booking and payment tools, but the business is responsible for delivering the service you booked.

Payments

Where online payment is offered, it is processed securely by our payment partner, Razorpay. Prices, taxes, and any advance-payment requirements are set by the individual business and shown to you before you confirm.

Cancellations & refunds

Each business sets its own cancellation window, shown to you at the time of booking. Cancelling within that window is generally free; cancelling after it, or not showing up, may not be refunded, at the business's discretion.

Your responsibilities

Please provide accurate contact details and arrive on time for your appointment. Repeated no-shows or abusive behavior toward staff may result in a business declining future bookings from you.

Communications

By booking, you agree to receive booking-related messages (confirmations, reminders, updates) by SMS, WhatsApp, or email. These are transactional and tied to your booking, not marketing.

Changes to these terms

We may update these terms from time to time. Continuing to use the platform after a change means you accept the updated terms.

Contact

Questions about these terms can be sent to support@bizlivo.in.